Education & learning
Bring programme administration, registration and reporting into a clear workflow, shaped around the way your organisation works.
Connect the steps behind each programme.
Connect intake, staff responsibilities and programme information so each step has a clear owner and next action.
A clearer administrative process
Map the tasks and records involved in running a programme, then define the tools staff need to manage each step.
An interface for each role
Organise the information learners, staff and other authorised users need, with journeys and access requirements matched to their tasks.
Intake connected to follow-up
Scope registration and request workflows that route the required information to the responsible team for review and action.
Give each process a clear path.
Connect the information people submit with the work staff need to carry out, from intake through review and follow-up.
Map programme administration
Define the records, tasks and status changes involved in running a programme. Scope an internal application around the work staff currently coordinate across separate tools.
- Workflow mapping
- Administrative tools
- Programme records
Design for the people using the system
Define the information and actions learners, staff and other authorised users need. Use prototypes to review their distinct tasks and access requirements.
- User journeys
- Interface prototypes
- Role-based access design
Connect registration to the next action
Scope an intake workflow that captures the required information and routes it to the responsible team. Define review steps, status updates and follow-up responsibilities.
- Registration workflows
- Review queues
- Task routing
Begin with one process worth improving.
We review the current workflow, participants and source systems before defining a prototype or first release. The scope follows the administrative task and the information it requires.
How we work
Your context shapes the work.
The details that help us define the right starting point.
Can we focus on one administrative process?
Yes. Choose a process with clear inputs, responsibilities and a useful result. We can use that workflow to define a focused first release.
Can the tool work with existing systems?
We review the systems, available interfaces and access requirements before agreeing the integration scope.
What information should we prepare?
Bring an example of the current process, the forms or records it uses and the people responsible for each step. Those details help define the application requirements.
