Ongoing development & support
New features, maintenance and support after launch.
Discuss your projectKeep your software moving with the business.
New priorities appear after launch. Users need better workflows, teams need new features and the software needs continued care. We bring that work into an agreed development and support arrangement.
New features, maintenance and release support stay connected to the people using the software and the priorities of the business.
Progress where the product needs it.
Extend an existing application, improve a customer experience or establish a clearer way to manage the work that follows launch.
Build the next useful feature
Turn business priorities and user needs into a practical development scope. Extend existing workflows and add the capabilities your product needs next.
- Feature development
- Workflow improvements
- Product releases
Maintain the working system
Plan platform and application maintenance, monitoring and deployment support. Define the responsibilities and support scope around your software and team.
- Application maintenance
- Monitoring
- Deployment support
Make the product easier to carry forward
Keep technical documentation and release changes understandable. Prepare handover when your own team is ready to take on more of the work.
- Technical documentation
- Change records
- Team handover
An arrangement built around your application.
Start with the current system and a clear understanding of who looks after it. Then plan improvements alongside the work needed to maintain it.
- 01
Understand the starting point
Review the application, available documentation, access and current priorities. Identify the work required to begin supporting and developing it.
- 02
Agree responsibilities and priorities
Define the support scope, release process and ownership of ongoing tasks. Separate the next product improvements into work that can be reviewed and planned.
- 03
Develop, review and release
Review working changes at agreed checkpoints, test affected workflows and support deployment. Keep the documentation aligned with the software as it develops.
Let’s make the brief clearer.
A few useful questions before we shape the work together.
Can you work on software another team built?
We can review an existing platform or application as a starting point. Access, documentation and the current system inform the support and development scope we can take on.
What is included in support?
The arrangement defines the application, responsibilities and work covered. Maintenance, monitoring, deployment support and feature development are agreed around the needs of the system and your team.
How are new features planned alongside maintenance?
We review priorities together and define the next development scope. The release process makes room for agreed improvements and the ongoing work needed to maintain the application.
Selected work.
A few examples of the work behind the expertise.
